Privacy Policy
Last updated: 15 Nov 2025
Local Adventures (ABN 23 679 039 555, registered in Agnes Water, QLD 4677) (“Local Adventures”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and applicable overseas laws (including the General Data Protection Regulation (“GDPR”) for international users).
1. What information we collect
We collect personal information that is reasonably necessary for the operation of our Perks Pass program and related services.
- Pass holder’s name, email address, postal address, phone number.
- Payment information processed securely via third-party providers (we do not store credit card details).
- Selected Pass start date and other details required to issue the digital wallet pass.
- Information provided via forms such as enquiries, support requests.
- Website usage data, cookies, analytics data and user behaviour on our site.
2. How we use your information
Your personal information may be used for the following purposes:
- To issue and activate your Perks Pass and deliver it to your digital wallet.
- To manage your account, support requests, bookings or redemptions with Partners.
- To communicate with you about your Pass status, start date, any changes or updates to participating Partners, deals and benefits.
- To send marketing communications (such as new Partner deals, special offers, program updates). By purchasing a Pass you consent to these communications. You may opt out of marketing messages at any time, though essential service communications will still be sent.
- To analyse website usage, improve our services, track advertising performance and personalise your experience (including cookies and similar technologies).
3. Disclosure to third parties
We may share your personal information with:
- Partner businesses, so they can verify and honour your Pass at redemption.
- Resellers or affiliated businesses approved by us for the purpose of Pass sales and fulfilment.
- Third-party service providers (e.g., payment processors, digital wallet platforms, analytics providers) who support our service and are required to keep your information secure and use it only for the agreed purpose.
We require these parties to handle your information securely and only for the purpose it was provided.
We do not sell your personal information to marketing lists or unrelated third parties.
4. Cookies, analytics and tracking
Our website uses cookies and similar tracking technologies to:
- Store your preferences and remember your login or checkout progress.
- Analyse how you use our website and improve our service.
- Serve advertisements or deals relevant to your interests.
You can control or disable cookies via your browser settings. Please note that disabling some cookies may affect website functionality.
5. Data security and breach notification
We take reasonable steps to protect your personal information from unauthorised access, misuse, alteration or destruction. These steps include SSL encryption for data transmission, secure third-party payment gateways, access controls and regular internal reviews.
If a data breach occurs that is likely to result in serious harm to you, we will promptly take steps required by law, which may include notifying you and the regulator.
6. Data retention
We will keep your personal information for as long as needed to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements.
When no longer needed, we will securely delete or anonymise your information.
7. Access, correction and deletion of your information
You can request access to or correction of your personal information held by us. We may ask you to verify your identity before providing it. We will respond to your request within a reasonable timeframe.
If you believe that we no longer need your personal information or you object to our use of it, you may request deletion or restriction of processing. We will handle your request in accordance with applicable law (including the GDPR if you are located in the EU or UK).
8. International data transfers & overseas users
For users located outside Australia, including in the EU or UK, certain rights under the GDPR apply to you (such as access, correction, deletion, data portability, objection to processing). You may contact us to exercise those rights.
We may transfer your personal information to our overseas service providers. Where this occurs we will ensure there are adequate safeguards or that those providers comply with comparable protections.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will publish any changes on our website and update the “Last updated” date above. Your continued use of our website or services after changes means you accept the revised Policy.
10. Contact us
If you have any questions, complaints or requests regarding your personal information, please contact us at:
Email: info@localadventures.com.au
Address: Agnes Water, QLD 4677
Phone: 0468 07 1770
If you are located in the EU or UK and believe your rights under the GDPR have been breached you may lodge a complaint with your local data protection authority.