Terms and conditions
1. Introduction
In this policy, “us,” “we,” or “our” refers to Local Adventures, the operators of this website and provider of self-guided tours. By accessing and using this website, you agree to the following terms. We reserve the right to update these terms at any time. The most current version will always be available on this website.
Last updated on: 10th December 2024
2. Jurisdiction
These terms are governed by the laws of Queensland, Australia. You consent to the exclusive jurisdiction of the courts of Queensland for any disputes.
3. Website Access
- While we aim to keep the website operational, we do not guarantee uninterrupted or error-free access.
- Access may be suspended for maintenance or issues beyond our control.
- We may terminate access to the website without notice if misuse or illegal activity is detected.
4. User Conduct
You agree not to use this website to:
- Violate any laws or regulations.
- Impersonate others or misrepresent yourself.
- Solicit personal information without consent.
- Post harmful or offensive content.
- Distribute viruses or malicious code.
Violation of these terms may result in termination of access.
5. Privacy Policy
Your use of this website is subject to our Privacy Policy, which outlines how we collect, store, and use your personal information.
6. Copyright
All content on this website is the property of Local Adventures unless otherwise stated. You may not reproduce, modify, or distribute our content without prior written consent, except for personal, non-commercial use.
7. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for their content or practices.
- Third-party advertising does not constitute an endorsement.
8. Limitation of Liability
- Your use of this website is at your own risk.
- We are not liable for any damages arising from the use of this website, including but not limited to errors, interruptions, or reliance on information provided.
Purchasing Online
1. Minimum Age
- You must be 18 or older to purchase. Minors may only purchase with a parent or guardian’s consent.
2. Product Descriptions
- We strive for accuracy but do not guarantee all product descriptions are error-free.
3. Payment
- All orders must be prepaid in AUD.
- Credit card details are not stored on our servers.
4. Pricing and Taxes
- Prices include GST unless otherwise stated.
5. Cancellation and Refund Policy
- Refer to our Cancellation Policy for details on cancellations, rescheduling, and refunds.
6. Security
- We use SSL encryption to protect your data. However, we are not liable for unauthorized access beyond our control.
Important Tour Information
- Each tour includes important tour information, route overview, fitness and skill level required available on the respective tour page.
Participant Responsibility
- By purchasing a tour, you accept full responsibility for:
- Following the safety instructions provided in the app and on the website.
- Ensuring you are medically fit for the activity.
- Bringing appropriate clothing, footwear, water, and a fully charged phone.
Emergency Procedures
- In case of an emergency during your tour, please refer to our Help Page for detailed instructions.
- Contact 000 for emergency services and notify Local Adventures via our support helpline at 0405 063 580.
Indemnity Clause
By participating in a self-guided tour, you agree to indemnify and hold Local Adventures harmless from any claims, damages, injuries, or losses resulting from your participation in the tour, including but not limited to navigation errors, weather conditions, wildlife encounters, and technical failures.
Force Majeure
We are not liable for any delays, interruptions, or cancellations due to unforeseen circumstances, including but not limited to natural disasters, severe weather, or technical failures.
Insurance Disclaimer
Local Adventures is covered by public liability insurance. However, participants are responsible for their own personal accident insurance. By participating in a tour, you acknowledge the inherent risks of self-guided activities.
Medical Disclaimer
Participants confirm that they are medically fit to undertake the tour and will disclose any pre-existing conditions that may affect their safety. Refer to our Help Page for more information on safety and preparedness.
Updates to Terms
These terms may be updated periodically. Please refer to this page for the latest version.
Last updated on: [Insert Date]
Thank you for choosing Local Adventures!